Terms and Conditions

User Agreement:

This User Agreement ("Agreement") is entered into by and between Hanna Edwards Art Pty Ltd ("we," "us," or "our") and you, the user ("user" or "you"). By accessing or using our website, hannaedwardsart.com ("the website"), you agree to comply with and be bound by the terms and conditions outlined in this Agreement.

1. Acceptance of Terms: By using the website, you acknowledge that you have read, understood, and agree to be bound by this Agreement and any additional terms incorporated by reference. 

2. User Responsibilities: You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and current. 

3. Content and Use: All content on the website is protected by Australian copyright laws and other applicable intellectual property laws. You agree not to reproduce, distribute, modify, display, or create derivative works from any content on the website without our explicit written consent.

4. Privacy: Our Privacy Policy, available at [Link to Privacy Policy], governs the collection, use, and disclosure of your personal information. By using the website, you consent to the terms of the Privacy Policy.

5. User-Generated Content: By submitting content to the website, you grant us a non-exclusive, royalty-free, worldwide, perpetual license to use, modify, display, and distribute the content.

6. Prohibited Conduct: You agree not to engage in any activity that violates applicable laws or the terms of this Agreement, including but not limited to hacking, data mining, or unauthorized access to our systems.

7. Termination: We reserve the right to terminate or suspend your account and access to the website for any reason, including violation of this Agreement.

8. Governing Law: This Agreement is governed by and construed in accordance with the laws of Australia. Any legal action or proceeding arising under or in connection with this Agreement shall be brought exclusively in the courts of Australia.

10. Changes to Agreement: We reserve the right to update or modify this Agreement at any time. Changes will be effective upon posting on the website. Your continued use of the website after the posting of any changes constitutes acceptance of those changes.

11. Contact Information: For inquiries or notices related to this Agreement, please contact us at enquires@hannaedwardsart.com

 

Copyright Policy:

 1. Ownership and Protection: All content, including but not limited to text, images, graphics, logos, audio, and video, on this website is the property of Hanna Edwards Art Pty Ltd and is protected by Australian copyright laws.

2. Permissions and Restrictions: You may not reproduce, distribute, modify, display, perform, or create derivative works from any content without the explicit written consent of Hanna Edwards Art Pty Ltd.

3. Copyright Infringement: Hanna Edwards Art Pty Ltd respects the intellectual property rights of others. If you believe that any content on this website infringes your copyright, please contact us promptly with detailed information so that we can address the issue.

4. Links and Third-Party Content: This website may contain links to third-party websites. Hanna Edwards Art Pty Ltd is not responsible for the content on these external sites and encourages users to review the copyright policies of those sites.

5. Attribution: When using content from this website with our permission, proper attribution must be provided. Include the source and a link back to the original content on this website.

6. Changes to Copyright Clause: Hanna Edwards Art Pty Ltd reserves the right to update or modify this copyright clause as needed. Users are encouraged to review this clause periodically for any changes.

7. Governing Law: This copyright clause is governed by and construed in accordance with the laws of Australia. Any disputes arising from or related to this clause shall be subject to the exclusive jurisdiction of the Australian courts.

8. Contact Information: For copyright-related inquiries or notices, please contact us at enquires@hannaedwardsart.com.

 

Privacy Policy:

This Privacy Policy ("Policy") outlines the practices of Hanna Edwards Art Pty Ltd ("we," "us," or "our") regarding the collection, use, and disclosure of personal information through our website, hannaedwardsart.com ("the website"). This Policy is designed to comply with the Australian Privacy Act 1988 and other relevant privacy laws.

1. Collection of Personal Information: We may collect personal information directly from you or through third parties for the purposes of providing our products or services. The types of personal information we collect may include, but are not limited to, your name, contact details, and payment information.

2. Use of Personal Information: We may use your personal information for the purpose for which it was collected, as well as for related purposes such as customer service, marketing, and communication. We will only use your personal information for purposes to which you have consented or that are otherwise permitted by law.

3. Disclosure of Personal Information: We may disclose your personal information to third parties, including service providers and business partners, to facilitate the provision of our products or services. We will not disclose your personal information to third parties for marketing purposes without your explicit consent.

4. Security of Personal Information: We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We regularly review and update our security measures to ensure the ongoing integrity and confidentiality of your personal information.

5. Access and Correction: You have the right to request access to the personal information we hold about you and to request corrections to ensure its accuracy. To access or correct your personal information, please contact us using the details provided in Section 8. 

6. Cookies and Tracking Technologies: We may use cookies and other tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.

7. Links to Third-Party Websites: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of third-party sites.

8. Contact Information: a. For inquiries, access requests, or concerns related to your personal information, please contact our Admin Team at enquires@hannaedwardsart.com. We aim to respond to privacy-related inquiries and requests within a reasonable timeframe. 

9. Changes to the Privacy Policy: a. We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on the website. Please check this page periodically for updates.

10. Governing Law: a. This Privacy Policy is governed by and construed in accordance with the laws of Australia.

 

Refund and Returns Policy:

1. Consumer Guarantees: The Artist acknowledges and makes every effort to adhere to the consumer guarantees outlined in the Australian Consumer Law (ACL). These guarantees include that goods and services must be of acceptable quality, fit for their purpose, and match any description provided.

2. No Returns for Change of Mind: We do not accept returns for change of mind. Please carefully review product details, specifications, and sizing information before making a purchase.

3. Faulty or Defective Products: If you receive a faulty or defective product, please contact us within a reasonable time from the date of purchase. We will provide you with instructions on how to return the item, and you may be eligible for a refund, replacement, or repair as required by the ACL.

4. Refund Process: To initiate a return for a faulty or defective product, please contact our customer service team at enquires@hannaedwardsart.com. Provide proof of purchase, such as a receipt or order confirmation. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

5. Refund Timeframe: Refunds for faulty or defective products will be processed promptly, and the funds will be returned using the original payment method. The time it takes for the refund to appear in your account may vary based on your financial institution.

6. Exclusions: We reserve the right to reject returns in cases where the product has been: - Damaged due to misuse, abuse, or negligence. - Not used or maintained in accordance with care instructions. - Altered or modified in any way.

7. Return Shipping: If you are returning an item due to a fault or defect, we will cover the return shipping costs. If a returned item is found not to be faulty, the cost of return shipping will be the responsibility of the customer.

8. Contact Information: For all returns and inquiries, please contact our customer service at enquires@hannaedwardsart.com. Please include your order number and a detailed description of the issue in your communication.

9. Changes to Returns Policy: We reserve the right to update or modify this returns policy as needed. Check our website for the latest version.

10. Governing Law: This returns policy is governed by and construed in accordance with the laws of Australia.